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Accessibility statement

Accessibility statement

Creation date: 13 February 2025

 

tacct GmbH is committed to digital accessibility for people with disabilities. We are continuously improving the user experience for everyone and applying the relevant accessibility standards.

compliance status

We are committed to making our website www.ecrop.de compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how web content can be made more accessible for people with disabilities and more user-friendly for everyone.

 

We also aim to comply with the German ‘Barrierefreie-Informationstechnik-Verordnung’ (BITV 2.0), which is based on the European standard EN 301 549 and the ‘Behindertengleichstellungsgesetz’ (BGG). In addition, we take into account the requirements of the upcoming European Accessibility Act (EAA - Directive (EU) 2019/882), which will become binding from 28 June 2025 and will affect certain aspects of our platform.

Accessibility adjustments on this website

We have taken the following measures to ensure the accessibility of our website:

  • Alternative text: We provide alternative text descriptions for all images and non-text based content where appropriate.

  • Keyboard navigation: Our website is designed to be fully navigable using a keyboard.

  • Clear structure and headings: We use clear and consistent headings and structure to organise content in a logical way.

  • Colour contrast: We strive to maintain sufficient colour contrast between text and background elements.

  • Text size adjustable: Users can adjust text size through their browser settings.

  • Descriptive link text: We use descriptive link text that makes sense from the context.

  • Forms: Forms are designed to be accessible and provided with clear labels and instructions.

  • ARIA attributes: We use Accessible Rich Internet Applications (ARIA) attributes where appropriate to improve the accessibility of dynamic content and user interface components.

  • Closed captions and transcripts: We strive to provide closed captions and/or transcripts for video and audio content.

  • Regular audits: We conduct regular internal accessibility audits and seek external audits.

  • Training: Our employees receive training in accessibility.

Compatibility

This website is designed to be compatible with modern web browsers and assistive technologies. We recommend using the latest versions of:

  • Chrome, Firefox, Safari, Edge

  • JAWS, NVDA, VoiceOver

third-party content

Some content on our website may be provided by third parties (e.g. embedded videos, social media feeds). We cannot guarantee the accessibility of this third-party content, but we do our best to select providers who are committed to accessibility.

Limitations and known issues

Despite our best efforts, accessibility issues may arise. We are aware of the following limitations:

  • Some older PDF documents may not be fully accessible.

  • The table on the tacct.de page is not yet fully accessible from the keyboard.

We are actively working to resolve these issues and improve the overall accessibility of our website. We are continuously working to improve the accessibility of our website. Although we strive to follow recognised guidelines and standards for accessibility and usability, it is not always possible to do so across all areas of the website.

Future improvements

We are committed to continuously improving accessibility. Our future plans include:

  • Conducting a full external accessibility audit as part of our ISO 27001 certification

  • Launching a fully accessible video player by the end of 2025

  • Improve keyboard accessibility of the interactive charts on tacct.eu by end of 2025

  • Provide audio descriptions for all new video content

  • Add sign language videos

This statement is a living document and will be updated regularly to reflect our ongoing accessibility efforts.

Feedback and contact information

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have any suggestions for improvement, please contact us:

  • Email: accessibility@tacct.eu

  • Phone: +49 (0) 9621 77 88 150

  • Contact form: [link to contact form on website]

  • Postal address: ecrop GmbH, Untere Nabburger Straße 10, 92224 Amberg, Germany

We will make every reasonable effort to address your concerns and provide you with the information you need in an accessible format. We endeavour to respond to accessibility feedback within 10 business days.

Formal complaints

If you are not satisfied with our response, you have the right to file a formal complaint with the following enforcement agency:

Landesamt für Digitalisierung, Breitband und Vermessung, IT-Dienstleistungszentrum des Freistaats Bayern, Durchsetzungs- und Überwachungsstelle für barrierefreie Informationstechnik, St.-Martin-Straße 47, 81541 Munich, email: bitv@bayern.de and website: http://www.ldbv.bayern.de/digitalisierung/bitv.html

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